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The Intentional Restorer’s segment Three Questions with a Pro, brought to you in collaboration with Restoration & Remediation (R&R) Magazine and The DYOJO. Jon Isaacson interviewed David Princeton who has been in the insurance industry for over 15 years, helping clients to recover millions of...

Article & video - Help for estimators dealing with claims review and rejections. We discuss: The elements of Insurance Claims 101. Common rejection items that are easily addressed and yet continue to be hang ups for restoration companies large and small. Telling the story of the loss...

Digital marketing is confusing for many, including the pros. What makes for a viral hit is hard to pin down and yet we know that it is important to explore these advertising platforms if we want to grow our businesses. We reached out to four digital marketing professionals to ask their input on...

What do you look for when recruiting talent? I have always preferred, thanks to my early mentor “The Canadian”, Denis Beaulieu, to find people who were: Honest Hard working Willing to learn These values produced candidates that fared better than hiring defectors who were trained in another...